For ages 21+

kx88 Responsible Gaming

Entertainment stays healthy only when it stays within limits. kx88 wants every player to make informed decisions, know their limits, and seek help when needed.

Age limit 21+
Self-exclusion option
24/7 support
Our commitment

Gaming is for entertainment, not stress

kx88 believes that online casino and sports betting is a form of entertainment — much like watching a film or enjoying a cricket match. But when gaming starts affecting everyday life, it is no longer entertainment. That is why we treat responsible gaming as an integral part of our service.

The minimum age to open an account on this platform is 21. We strictly prevent minors from participating. If any member enables a minor to play using their device or on their behalf, this is a direct violation of our Terms and Conditions and may result in the account being closed.

Gambling addiction is a recognised mental health condition that can harm families and personal finances. kx88 provides members with several self-control tools that can be used at any time. In accordance with our Privacy Policy, such requests are kept completely confidential and are not shared with any third party.

Remember: playing more to recover losses almost always makes things worse. Set a budget, set a time limit, and take a break when you lose. Answers to common questions can be found on our FAQ page.

Self-control tools

Set your own limits

Contact us via live chat or email to use any of the options below — our support team is ready to help 24 hours a day.

Deposit limit

Set a maximum on your daily, weekly, or monthly deposits. Once a limit is set, reducing it takes effect immediately; increasing it takes effect only after a set waiting period.

Session time limit

Decide how long you play in one sitting. When the set time is up, the system will automatically log you out and encourage you to take a break.

Reality check reminder

At set intervals (for example every 30 or 60 minutes) you will receive a notification showing how long you have been playing and the total transactions in that session.

Loss limit

Set a maximum amount you can lose within a given period. Once this limit is reached, no further bets can be placed until the next period begins.

Cool-off period

Temporarily pause your account — from 1 day up to 6 weeks. During this time deposits and placing bets will not be possible. Once the cool-off ends, the account is reactivated automatically.

Self-exclusion

If you need a long-term break, choose self-exclusion — for 6 months or more. During this time the account will be completely inactive and cannot be cancelled early.

Warning signs

Do not ignore these signs

If any of the following applies to you or someone close to you, it is the right time to seek help.

Spending beyond your budget: You are using money meant for daily expenses or savings for betting.

Chasing losses: After losing in a previous match, you are placing larger bets to try to recover that money.

Neglecting family and work: You are prioritising gaming over spending time with family or fulfilling daily responsibilities.

Hiding it: You are concealing the amount you play or the losses you incur from family or friends.

Playing on borrowed money: You are playing on credit or borrowed money and struggling to repay that debt.

Emotional instability: You feel excessive excitement when you win and intense anxiety or depression when you lose.

Support options

You do not have to face it alone

Asking for help is a sign of courage. Choose any of the options below.

kx88 live chat

Reach our support team directly via the site's live chat. Assistance is available in Bengali 24 hours a day, 7 days a week.

Email support

Write to us in detail at: [email protected] — your privacy is fully protected.

Family and loved ones

Talk to a trusted family member or friend. The support of someone familiar can often be the first step toward professional help.

Professional counselling

Consult a mental health professional or addiction counsellor. This service is available at government hospitals and private organisations in Bangladesh.

Protection of minors

Why the 21+ age limit is strictly enforced

To open an account and place any kind of bet on kx88, you must be at least 21 years old. Identity is verified at registration and additional documents may be requested in cases of doubt.

If there are children or teenagers in your home, keep your device password-locked and never share your account details. Many devices offer parental control software that can restrict access to specific sites.

If you believe a minor is using kx88, notify us immediately via live chat or email. We will act quickly.

Our pledge

kx88's accountability

kx88 is not just an entertainment platform — we are also responsible for the wellbeing of our users. We therefore regularly monitor account activity and contact members directly if we notice unusual or risky behaviour.

Our goal is to create an environment where every member can play with enjoyment and respect their own limits. We will never use promotions or offers to encourage anyone to play beyond their means.

You can learn more about the company's values and operating principles on our About Us page.

For ages 21+ — Gambling is not a solution to financial problems.
Frequently asked questions

Questions about responsible gaming

Contact the support team via live chat or email and let them know you want self-exclusion and for how long. The support team will deactivate your account promptly. While inactive, deposits and placing bets will not be possible.

No. While lowering a deposit limit takes effect immediately, a request to increase it only takes effect after a set waiting period. This delay is intentional — to prevent impulsive decisions from leading to excessive betting.

Normally the account holder must make the request. However, if a family member contacts support to raise a concern, we assess the situation and take the necessary steps. The account holder's consent and identity are verified.

Yes, once the cool-off period ends the account is reactivated automatically. This does not apply to self-exclusion — after that period expires, the member must contact support themselves to reactivate the account.

In Bangladesh, addiction counselling is available at the mental health departments of government medical college hospitals and at private rehabilitation centres. Consulting a doctor or psychologist you know is the first step. The kx88 support team can offer general guidance but is not a substitute for professional treatment.

Yes, it is possible to use multiple self-control tools at the same time. Having multiple layers of protection is actually more effective. Contact the support team to set up any combination.